Updated September 2021
Who we are
If you do not agree with the data practices described in this policy, you should not use our websites or the subscription service.
Information that we collect
We process your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.
The personal data that we collect is:
How we use your personal data
We take your privacy very seriously and will never disclose, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.
The purposes and reasons for processing your personal data are detailed below:
You have the right to access any personal information that we process about you and to request information about:
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request erasure of your personal data or to restrict processing in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
Sharing and disclosing your personal information
We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. The Virtu Group uses third-parties to provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures. Examples may include:
The Virtu Group takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including:
Transfers outside the EU
We collect information globally and may transfer, process and store your information outside of your country of residence, to wherever we, or our third-party service providers operate for the purpose of providing our services to you. Whenever we transfer your information, we take steps to protect it. These include physical and electronic protections as well as compliance with Standard Contractual Clauses (SCC) the EU-U.S. Privacy Shield Framework and the Swiss-U.S Privacy Shield Framework.
When we and third-party providers transfer information about you, we make use of Standard Contractual Clauses (SCC), which have been approved by the European Commission to safeguard the transfer of information we collect from the European Economic Area, the United Kingdom (the “UK”), and Switzerland.
Consequences of not providing your data
You are not obligated to provide your personal information to The Virtu Group, however, as this information is required for us to provide you with our services and/or serve your legitimate interests, we will not be able to fully offer our services without it.
As noted in the ‘How we use your personal data’ section of this policy, we occasionally process your personal information under the legitimate interests’ legal basis. Where this is the case, we have carried out a thorough Legitimate Interests’ Assessment (LIA) to ensure that we have weighed your interests and any risk posed to you against our own interests; ensuring that they are proportionate and appropriate.
We will normally collect personal information from you only where we need the data to perform a contract with you, for example to provide you with our subscription service, where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms, or where we have your consent. In some cases, we may also have a legal obligation to collect personal information from you.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not and what the possible consequences are if you do not provide your personal information.
Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time why we need to use your personal information. If we process personal information in reliance on your consent, you may withdraw your consent at any time.
How long we keep your data
We only ever retain personal information for as long as is necessary and have review and retention policies in place to meet these obligations.
Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.
We do not intentionally collect sensitive personal data or data from anyone under the age of eighteen (18). By using our websites and/or subscription service, or by submitting any data to us, you warrant that you are eighteen (18) years of age or older.
Occasionally The Virtu Group would like to contact you with the product information, events and promotional offers. If you consent to us using your contact details for this purpose, you have the right to modify or withdraw your consent by changing your preferences any time in the profile section of your Scope account or by using the opt-out/unsubscribe options provided.
Additionally, The Virtu Group will occasionally send you product information via email or post that have been identified as being beneficial to our customers and in our interests. Such information will be relevant to you as a customer and non-intrusive. You will always have the option to opt out/unsubscribe at any time but please bear in mind that in doing so it may affect the function/experience of the services we are able to provide.
Customers cannot opt out of receiving transactional emails related to their subscription service account.
If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by us on our websites and via our subscription service.
Lodging a complaint
The Virtu Group only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.
The Virtu Group
+44 203 390 4040
Information Commissioner’s Office (ICO)
+44303 123 1113
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